[ 4PL operating model ]
One platform above the freight market — answerable to your supply chain
CSA runs Cargoo as a 4PL operating system: a neutral control layer that orchestrates carriers, 3PLs, brokers and your ERP — so the people moving your cargo and the data telling you what happened sit on the same record.
Single layer above your carriers
We sit above your ocean, air, road and 3PL providers — neutral, contractually clean and accountable to your KPIs.
Process design, not just systems
We engineer the SOP, then encode it in Cargoo. The platform reflects how your supply chain actually runs.
Carrier & partner orchestration
RFQs, allocations, bookings, documents, milestones and invoices — all routed through one platform of record.
Outcome-based governance
Quarterly business reviews against on-time, D&D, savings and emissions targets — not just activity reports.
Dedicated control-tower team
Named operators per customer with follow-the-sun coverage, escalation paths and a single point of accountability.
Audit-grade data layer
Every booking, document and event time-stamped on Cargoo for compliance, finance and customs audits.
[ Technology stack ]
Cargoo core
Bookings, documents, milestones and exceptions for every shipment we move.
Partner orchestration
Carriers, 3PLs, brokers and 2PLs connected via EDI / API to a single playbook.
Customer cockpit
Your teams, your suppliers and your consignees on the same role-based screens.
Integration layer
ERP and TMS connectors (SAP, Oracle, Dynamics) for orders, shipments and finance.
[Powered by Cargoo]
The supply chain operating system behind every shipment we move.
Cargoo is the digital backbone of our execution. It plugs straight into your ERP, our carriers and your trade partners — so the data you see is the data we run on. No spreadsheets in between, no version drift.
Control Tower Dashboard
One screen for every shipment, lane and KPI — built for ops, ready for the boardroom.
Container Capacity Utilization
See exactly how full your boxes ship and act on the gap before it becomes spend.
Crisis & Exception Management
Red Sea, port strikes, weather — get instant impact maps and re-routing options.
Ocean Milestone Performance
Latency and completeness scoring across 30M+ container events per year.
Demurrage & Detention Monitor
Proactive alerts on free-time consumption to prevent charges before they hit.
Carbon Emission Tracker
ISO 14083 & GLEC 2.0 compliant emissions reporting, lane by lane.
Business Intelligence
Build your own dashboards on the underlying shipment, rate and event data.
Carrier & Partner Connectivity
EDI/API integration with 98% of global ocean capacity, plus ERPs, brokers and 2PLs.
4,800
Companies on the platform
780K
Shipments processed yearly
280M
Container events tracked / yr
2.8M
Shipment documents / yr
[ Measurable impact ]
25%
Reduction in D&D costs
Through proactive free-time monitoring and exception handling.
31%
Freight forwarding cost saving
Achieved on a global FMCG control tower programme.
10%
Operational efficiency
Released by removing manual rekeying between systems.
+85%
Promotion goods on-time
On a major retail set-up across 80 trade lanes.
